Legal

Terms of Service & End User License Agreement

Last updated: 7 August 2026

This agreement is between you and Senolab (“we”, “us”, the “Developer”) and governs your use of the WhereTo website and the WhereTo mobile app (together, the “service”). By using the service you agree to these terms. For the mobile app, this agreement is between you and the Developer only, and not with Apple Inc.

The service

WhereTo lets groups plan events, vote on options, track simple payment status, and settle on a decision. Joining and voting are free for everyone. Hosting is free with the limits described on the pricing section, and organizers can purchase WhereTo Pro for the full toolkit. Features may change as the service evolves.

Using WhereTo

• You must be at least 13 years old to use the service.
• Event and invitation links are for the intended group only. Organizers are responsible for sharing them carefully and approving people who should join.
• If you create an event, you act as its organizer. You can add or remove a co-host, manage event details, confirm payment status, and delete the event.
• You agree not to use WhereTo for unlawful content or activity, spam, harassment, or attempts to disrupt the service.
• We may remove accounts, communities, events, uploads, or content that violate these terms.

Your content and zero tolerance for abuse

Names, avatars, community details, event posters, options, links, notes, ratings, photos, and other content submitted by users (“User Content”) remain yours. By submitting them you grant us the limited right to store and display them inside WhereTo to the relevant account holders, community members, invitees, and event participants. See the Privacy Policy for details.

We have zero tolerance for objectionable content and abusive users. You must not post, upload, or share content that is unlawful, hateful, harassing, threatening, defamatory, obscene, pornographic, violent, or discriminatory, or that infringes the rights of others, and you must not use the service to harass, abuse, impersonate, or harm any person. The app provides tools to report content, and plan organizers can remove participants and delete content from their plans. We review reports and aim to act on objectionable content and abusive users promptly, typically within 24 hours, by removing the content and/or ejecting the responsible user. Violations may result in immediate removal of your content and termination of your account.

Money between participants

WhereTo can track budgets, expected amounts, who should receive money, and whether a participant marked money as sent or an organizer confirmed it as received. WhereTo never holds, transfers, or processes money. Payments happen directly between participants using their own bank, cash, or payment services, at their own responsibility.

WhereTo Pro — purchases, subscriptions and refunds

WhereTo Pro is a paid upgrade for organizers. How you pay depends on where you buy it:

In the iOS app (Apple In-App Purchase)

Inside the WhereTo iOS app, Pro is sold through Apple as an in-app purchase and billed to your Apple Account:

• WhereTo Pro Monthly — auto-renewable subscription, billed every 1 month.
• WhereTo Pro Yearly — auto-renewable subscription, billed every 12 months.
• WhereTo Pro Lifetime — a single one-time purchase (non-consumable); it does not renew.

Prices are shown in the app before purchase and vary by region. A subscription automatically renews for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period; your Apple Account is charged within 24 hours before renewal. You can manage or cancel any time in Settings > [your name] > Subscriptions on your device. Deleting the app does not cancel a subscription. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

In the Android app (Google Play Billing)

Inside the WhereTo Android app, Pro is sold through Google Play and billed to your Google account:

• WhereTo Pro Monthly — auto-renewing subscription, billed every 1 month.
• WhereTo Pro Yearly — auto-renewing subscription, billed every 12 months.
• WhereTo Pro Lifetime — a single one-time purchase; it does not renew.

Prices are shown in the app before purchase and vary by region. A subscription automatically renews for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. You can manage or cancel any time in the Google Play app under Payments & subscriptions > Subscriptions. Uninstalling the app does not cancel a subscription, and neither does deleting your WhereTo account. Refunds for Google Play purchases are handled by Google under the Google Play refund policy.

On the website (Lemon Squeezy)

Purchases made on the WhereTo website are handled by Lemon Squeezy, LLC as merchant of record — they process your payment, issue your invoice, and collect applicable VAT or sales tax, which is included in the displayed price. WhereTo never receives or stores your card details. Lemon Squeezy's own terms and privacy policy apply to the checkout. After purchase you receive a license key by email; one key activates Pro on one WhereTo account, and keys must not be resold or shared. Website subscriptions renew automatically until cancelled via the link in your receipt email, and the lifetime plan is a one-time payment. If a website purchase didn't work as expected, contact support within 14 days and we will make it right, including a refund where appropriate. Statutory consumer rights are not affected. Prices are listed in NOK and may be shown in your local currency at checkout.

Accounts and invitations

You are responsible for keeping your account email and password secure. Invitations should be sent only to people you intend to include. Community and event organizers should remove members or delete events when access is no longer appropriate.

No warranty

The service is provided “as is”, without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect or consequential damages, missed bookings, or decisions your group makes. Our total liability is limited to the amount you paid for the service in the twelve months before the claim.

Governing law

This agreement is governed by the laws of Norway, without regard to conflict-of-laws rules, except where your local mandatory consumer protection laws provide otherwise.

Apple-required terms (iOS app)

The following apply because the app is delivered through Apple's App Store:

• Acknowledgement. This agreement is between you and the Developer only, not with Apple. Apple is not responsible for the app or its content.
• Maintenance and support. The Developer, not Apple, is solely responsible for maintenance and support.
• Warranty. The Developer is responsible for any product warranties. If the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the app's purchase price (if any); Apple has no other warranty obligation.
• Claims. The Developer, not Apple, is responsible for addressing any claims relating to the app, including product liability, legal or regulatory conformity, and consumer protection claims.
• Intellectual property. If a third party claims the app infringes their intellectual property rights, the Developer, not Apple, is responsible for the investigation, defense, settlement, and discharge of the claim.
• Legal compliance. You represent that you are not located in a U.S.-embargoed or “terrorist supporting” country and are not on any U.S. Government prohibited or restricted-parties list.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.
• Contact. Questions, complaints, or claims about the app: Senolab, support@senolab.info.

Changes and termination

We may update these terms or discontinue the service; material changes will be announced on this page with an updated date. If you disagree with a change, stop using the service.

Contact

Questions about these terms: support@senolab.info.